Okay folks, time for an update. Only one day during the month of January 2009, my reception was distorted for about five minutes. I noticed that this happened when there was a sudden and brief heavy shower which lasted for about 10 minutes. But nevertheless, the quality has been fantastic.
And now for the gloomy news. Recently, Directv has celebrated their anniversary and decided to allow customers who have not subscribed to any movie channels, nine movie channels to be viewed free from Friday 30 Jan - Mon 2 Feb 2009. Of course, Geenie tried to take advantage of this free offer but to no avail. I called Directv to complain on Sat 31 Jan and they said that their technicians were feverishly working on the problem since a few customers were complaining that they could not access this free offer. Interesting part was, today, I decided to follow up and I spoke to a CSR who explained that there was nothing wrong with their system. It was a Latin American problem. They checked with their headquarters in Venezuela who reassured them that everyone should have been able to access the channels. So I asked if we would be given four more days to view the channels and she apologetically said no, since the problem was out of their hands. She apologized and thanked me for calling. Well that was disappointing but at least the service is good!