I would hate for that to happen to me. Why didn't they just stop the music and fix it rather than keep playing that would have been so much better than putting Mariah Carey on the spot like that.
Yes, that was just a terrible situation to be put in. At least a million people there in Times Square not to mention the millions watching at home I can't imagine how embarrassing that was for Mariah. :(.
I'm not a sound mixing engineer but from what little I do know they were supposed to put a couple speakers facing her direction so she could also hear the sound. Either speakers weren't there, they weren't connected or she didn't have her ear piece. Unbelievable that something like this isn't checked before.
I have to assume that someone will be without a job in the near future. There is no excuse for that to happen. It's not like it was her first performance or something.
I like a few Mariah Carey tunes but she is not really what I'm into. She always wears the same kind of dress at most of her appearances and loves to date billionaires.