
Sorry, the copy failed. Unable to find the cpanel user file.
If you ever get this error while trying to restore a backup in WHM then you are not alone. Others get this same problem too. A possible solution is this:
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Place your backup in the home directory, but if it is in the /home/cprestore directory because of your failed WHM attempts then you will find it: /home/cprestore directory, and need to test it: root@ns1 [~]# tar ztvf /home/cprestore/backup-YOURFILE.tar.gz > /dev/null root@ns1 [~]# Then moved to /home: root@ns1 [~]# mv /home/cprestore/backup-YOURFILE.tar.gz /home root@ns1 [~]# And restored it: root@ns1 [~]# /scripts/restorepkg YOURFILE Searching /home.... Found backup-YOURFILE.tar.gz ! .... Account Restore Complete Unlocking password for user YOURFILE. passwd: Success. root@ns1 [~]# |