
Putting a lid on broadband use
Earlier this month, a Philadelphia Comcast broadband subscriber got a letter from his service provider, telling him he"d been using the Internet too much. Keith, who asked to keep his full name private, said he"d subscribed to the service for four years and never had a complaint before. Now he was being labeled a network "abuser."
WORSE, HE SAID, Comcast refused to tell him how much downloading was allowed under his contract. A customer service representative had told him there was no specific cap, he said, adding that he might avoid being suspended if he cut his bandwidth usage in half. But even then, the lack of a hard number gave Keith no guarantee.
"I don't mind restrictions, but how can Comcast expect users to stick to a limit when they don't say what the limit is?" he said. "If they"re going to impose limits, that's one thing, but at least tell us what they are."
https://www.msnbc.com/news/970151.asp?0dm=C15MT
I saw this right before I called about getting my highspeed net installed, it is offered through Comcast here too. I also asked them if there was a cap on their usage and they rep told me 'no'. I just hope that the rep wasn't telling me a lie. :
Don't worry about it, mss, a normal person surfing the web will never use the amount of bandwidth that would cause a problem.
Most likely this person was either hosting a website of their own or sharing a large number of mp3's from home so that many people were accessing their computer. This is one of the ways colleges often find students who are participating in illegal file sharing from their dorm rooms.
Sorry to hear you couldn't get cable internet. I had DSL once, but I had problems. Technically, if you don't have problems it is better than cable so don't be too sad.
[offtopic]I posted to your question about more than one PC at a time on the web, but it assumed cable access. Sorry :( [/offtopic]
I have never heard about a high speed ISP telling a customer that they exceeded internet usage. I agree with FBC that some other frowned-upon activity was being done by this user to warrant such a letter or phone call.