Comments: Sounds familiar, I also come from old school. I mean when I was a kid we used CB radios and the only way that worked was with so many only sharing 23/40 channels was being polite and waiting your turn. What I found interesting as I was thinking of your article was that happened as well to the CB radio. It was a place of help and courtesy but by the late 1990's it was garbage still is for the most part. I also was used to the old modems some Bells product that ran around 300baud but that was on BBS he internet was nothing like we know today.
I remember getting three phone lines and having 3 9600's and later I had three 56K I thought was insanely fast .*laugh*. I think I had for one year a T11 but we had allot of stuff then, Now we run here around 77-MBs, I digress I watched as the same thing that occurred the CB also occurred in the same pace as the internet up until about 2004 the internet was still semi-polite and soon keyboard commandos and trolls were still in Diapers. Society is an odd set of circumstances where technology evolves knowledge and suppresses intellect and curbs the the moral compass of the average person.
Part of the lack of courtesy has to do with the receiver reading too much into what is sent in an email or message. In other words they take it the wrong way and instead of trying to understand what is being said as just words they take it as a personal attack. rolleyes.
People have lost their manners in person probably because they never had them to start. So expecting them to be courteous online is like hoping to win the lottery. Then they have the worst of examples in our leadership which shows an attitude of smug is in and kindness is out.
In my experience, the online anonymity makes it easier for people to point their frustrations toward others. Not saying that I am discourteous online, at all.
I tend to use online media as a hub for discussion and "Mind-expansion" if you will.
Sadly you will always encounter those that think themselves better than others after flaying them with disheartening comments that should make the recipient feel inferior to them.
Once the recipient doesn't acknowledge this inferiority after the first comment made, mostly, these people turn vicious and near malefic. (Think of bringing up personal things to see if there is a sensitive spot to poke on or acquiring information and even hacking the recipient (Had this happen to me once)).
All in all, the internet is a very toxic place that teaches those on it to be vicious in return of viciousness from third parties.
I believe a lot of the blaming and being offended culture stems from this, and am glad I'm not easily offended or feel blame falls on me. Nor do I blame or insult others very quickly.
On another site I frequent, someone complained that coders and developers spend too much time 'chatting' in the forum instead of making stable releases of code. To this one person said:
The internet makes some people feel like they are more important than they really are or basically brings the narcissist to the forefront. When they access something even if its something as simple as a chat they believe everyone is just waiting to read what they say no matter how dumb, insulting or self-centered it might be because we have nothing else to do.
My guess is that once people go online their sense of judgement is thrown out the window. Because people can hide behind their profile they don't care about the consequences of their actions and because they aren't looking the person face to face the don't really see them as a person. I really wish this wasn't so. This is why I try to be polite and nice when online, it's just so easy to be rude.